Terms and Conditions
TTerms & Conditions
Welcome to The Face Institute.
These Terms & Conditions govern your use of our website, your relationship with our clinic, and the services we provide. By accessing our website or booking a consultation or treatment with The Face Institute, you agree to these Terms & Conditions.
Please read them carefully.
1. Acceptance of Terms
By using this website or booking any service with The Face Institute, you confirm that you are at
least 18 years of age or have the consent of a parent or legal guardian where permitted by law.
By continuing to use this website or our services, you acknowledge that you have read,
understood, and accepted these Terms & Conditions.
2. Services Provided
The Face Institute is a medical aesthetics clinic located in Edmonton, Alberta, offering a range
of non-surgical cosmetic treatments, skincare services, laser treatments, medical-grade
skincare products, and facial rejuvenation procedures.
All treatments are provided only after a consultation and assessment by a qualified member of
our clinical team to determine whether treatment is appropriate for your individual needs.
Information, photographs, before-and-after images, testimonials, and treatment descriptions
provided on this website are intended for general informational purposes only and should not be
interpreted as a guarantee of treatment results.
3. Eligibility
Treatments are generally intended for individuals 18 years of age or older.
Certain services may be available to minors only with the consent of a parent or legal guardian
and at the discretion of our medical team.
You agree to provide accurate and complete information regarding your medical history,
medications, allergies, and any health conditions that may affect your treatment.
4. Appointments, Cancellations & Payments
Appointments, deposits, cancellations, no-shows, rescheduling, refunds, and payment policies
are governed by our Appointment & Cancellation Policy. By booking an appointment with The
Face Institute, you agree to those policies in addition to these Terms & Conditions.
5. Medical Disclaimer
The information provided on this website is intended for educational and informational purposes
only and should not be considered medical advice. Website content is not intended to replace a consultation, diagnosis, or treatment plan provided by a qualified healthcare professional. Every treatment carries potential risks, benefits, and possible side effects. Individual results vary and cannot be guaranteed. Prior to treatment, patients may be required to review and sign treatment-specific informed
consent documentation.
6. Privacy
The Face Institute respects your privacy and is committed to protecting your personal
information. Our collection, use, storage, and disclosure of personal information is governed by our Privacy
Policy, which forms part of these Terms & Conditions.
7. Intellectual Property
All website content, including but not limited to text, graphics, logos, icons, photographs, videos,
treatment descriptions, before-and-after photography, website design, branding, and other materials, is the property of The Face Institute or its licensors and is protected under applicable
copyright and trademark laws.
No content from this website may be copied, reproduced, republished, distributed, modified, or otherwise used without prior written permission.
8. Third-Party Links
This website may contain links to third-party websites for your convenience.
The Face Institute is not responsible for the content, privacy practices, products, or services
offered by third-party websites and does not endorse any external content unless expressly stated.
9. Limitation of Liability
To the fullest extent permitted by applicable law, The Face Institute, its physicians, practitioners,
employees, contractors, affiliates, and representatives shall not be liable for any indirect,
incidental, consequential, or special damages arising from your use of this website or the services we provide.
Nothing in these Terms & Conditions limits or excludes liability where such limitation is prohibited by applicable law.
10. Governing Law
These Terms & Conditions are governed by the laws of the Province of Alberta and the
applicable federal laws of Canada.
Any disputes relating to these Terms or your use of our website or services shall be subject to the jurisdiction of the courts of Alberta.
11. Changes to These Terms
The Face Institute reserves the right to update or modify these Terms & Conditions at any time
to reflect changes to our services, business operations, or applicable laws.
Continued use of our website or services following any updates constitutes acceptance of the revised Terms & Conditions.
12. Contact
If you have any questions regarding these Terms & Conditions, please contact The Face Institute using the contact information provided on our website. Thank you for choosing The Face Institute. We are committed to providing exceptional patient
care, evidence-based treatments, and a professional experience built on trust, education, and transparency